The Real Christmas Experience

Available on weekends and school holidays, The Real Christmas Experience is a truly magical 1.5–2 hour journey filled with festive wonder and unforgettable family memories.

Your adventure begins at Sugarplum HQ with Chip and Sparky before joining Jingle in Merryjingle’s Music School for a singalong of your favourite festive tunes. From there, wander through the spectacular 3D Enchanted Forest with Oakley, meet Santa’s real reindeer, and create magical reindeer feed with Huff in Graindeer’s Stables. The journey continues at the Sorting Office, where you’ll help Postie organise presents, before visiting Santa himself in his cosy grotto to choose a special gift from his Secret Toy Shop.

No Christmas experience would be complete without the smell of freshly baked gingerbread, and in Mrs Claus’ Kitchen you’ll have the chance to decorate your own biscuit. Afterwards, join Ginger and Pepper in Elf Academy for laughter, games, and festive fun.

For those wanting an extra sprinkle of Christmas magic, you can toast marshmallows over an open fire for a small additional charge, or head into our Make a Bear Workshop to create your very own cuddly companion to take home. (all charged additionally) 

Alongside The Real Christmas Experience, you’ll also enjoy all the winter favourites of Rand Farm Park, including indoor and outdoor play, meeting our friendly animals, and hands-on experiences such as bottle-feeding and small animal handling.

The Term Time Christmas Experience

Available Monday-Friday whilst the older children are at school, this experience is designed for our younger visitors with no immersive shows/experiences where instead you walk through the town of Merryjingle with two of Santa’s Elves. This experience lasts, roughly, 30-45 minutes. This experience includes a present from Santa, Gingerbread Biscuit from Mrs Claus and a bag of Reindeer Feed.

The town of Merryjingle is peaceful, with most of the elves out at Mrs Claus’ Christmas Day concert practice…

But there’s still a sprinkle of magic waiting to be discovered by your little Farmer Folk! Immerse your family in the enchantment of Christmas with an elf-guided tour through Merryjingle, where you’ll meet Santa Claus in his Grotto.

Along the way, create special reindeer food at Graindeer’s Stables, perfect for leaving out on Christmas Eve. Say hello to our two real reindeer, Rudi and Rossi. Journey through the 3D Enchanted Forest. Choose a present from Santa’s secret Toy Shop. Decorate your very own gingerbread treat in Mrs Claus’ Kitchen. See what Ginger and Pepper are up to in Elf Academy too!

Plus, enjoy all the winter favourite Rand Farm Park activities such as indoor play, meeting the animals on the farm and animal-based experiences such as bottle feeding and small animal handling.

The SEN Christmas Experience

Step into the magic of The Real Christmas Experience, specially adapted for children with additional needs. Instead of live interactive shows, the elves of Merryjingle will be waiting in their rooms to welcome you in a calmer, more open format. This way, children can explore at their own pace, meeting characters in a way that suits them best — with no pressure and plenty of festive joy. It’s the same enchanting journey through Merryjingle, designed to be flexible, accessible, and memorable for the whole family.